Frequently Asked Questions

Hoodies and Jackets are available for pre-sale through 10/26.  All Pre-Orders will deliver by 12/22.

All pre-order items are made-to-order and will be shipped once goods are available.  Product will ship out via Fed Ex Ground at no additional cost.  Expedited shipping methods are not applicable for this promotion.

Dunkin’ will be funding 24 units per approved store location. To order additional QTY above 24, please add items to cart. Upon check out, enter the promo code CHILL24 to redeem your one time discount towards 24 items. You will be prompted to enter a credit card to purchase the additional QTY. No additional shipping will be charged.



This promotion is a limited time offer with pre-orders closing on 10/26.  We will do our best to accommodate any late orders however we cannot guarantee additional orders after the pre-sale close date.



Please reach out to Marketing Distribution at 844-772-8749 or email

MarketingDistribution@dunkinbrands.com




Yes. Once logged in, you can click HERE or click the "Profile" icon on the top right of the website.

To change your password, first log out of your account. Then on the login page, click "Forgot Password". This will let you enter your email address where you will receive an email with a link letting you reset your password.

Yes! If your call pertains to your Web order or to the Web site, please contact us via email at customerservice@iceboxmail.com or via phone at 1-404-665-2440.


Once logged in, click the "Profile" icon on the top right of the website. Then click "View Addresses" to add or update an address or click "Edit Account" to edit your account information.